Belize Institute of Management
Management and Training Institution

What Managers Do

(2 days)


 What you will cover

 Making the transition – role of the manager, stress involved in the managerial transition, building self-esteem


  • Planning and organizing your work – types of plans, goal setting, scheduling work, organizing your work
  • Time management – developing your personal action plan
  • Directing your people toward productivity – motivational theories, leadership
  • Communicating and resolving conflicts – verbal and non-verbal communication, establishing rapport, conflict styles, assertive skills, ways of resolving conflicts
  • Decision making and problem solving methods- guides to decision making
  • Controlling – process of control, four steps of the control process, management by objectives, formal performance appraisal, delegation, controlling the work through feedback