Belize Institute of Management
Management and Training Institution

The Power of Customer Service

(2 days)



This course will teach you winning attitudes that will contribute to customer satisfaction.

What You Will Cover

  • What exceptional service means to the success of your business – what’s in this for you?
  • Winning attitudes that contribute to customer satisfaction
  • Concern for your customers – how to develop and foster long term customer relationships
  • Communication skills – creating a friendly atmosphere, identifying customer needs and satisfying them
  • Ways to avoid complaints of incompetence